02 broadband and phone prices go up!

This s the second time in three months that O2 broadband and phone prices are going up. The previous time O2 customers had to pay extra was due to the increased VAT price which went up to 20%. Most if them are yet to settle with the old hike in the price and O2 has already announced a new price hike for its customers.

But O2 has given complete explanation on why they wish to increase the prices. In their explanation, O2 says that they need the extra money for their investments in their mobile and broadband network. They continuously expand their network for better customer service and reliability on their network. And this year for 2011 O2 plans to increase investment by 25% and so the extra hike.

They also said that they have been constant with their pricing on all their Home broadband and Home phone packages right from the time they have introduced the plans. But now with increasing needs of the customers they will have to hike the price for better service.

They also added that there are some plans like the Access plan in which they started the plan with the lowest competitive cost and since then bearing the loss for the benefit of the customers. So there will be a high price hike in the Access plan and all the customers will have to bear the hike of an extra £5 each month. The other packages where there will be a high price hike seen is in the unlimited broadband plan. The unlimited plans will see a hike of almost £3 a month.

The other packages will hardly see a difference in price. There will be very nominal changes in other price plans. Like, the Basic package which gives the user a download limit of 20 GB each month with a speed of 20Mbps will now cost £8.50 ore month. Previously the same plan would cost £8.17 per month. All other plans will observe a low price hike like the Basic package

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